Everything you need to know.

Quick Start Guide

Add Docket to your server and get set up in 5 minutes.

Server Designer

Two questions and one button — your whole server built and configured.

Connecting Your Discord Server

Log in with Discord and link your server to the dashboard.

Setting Up Permissions

Configure which roles can manage tickets, applications, and more.

Bot Commands Reference

The member and staff slash commands — server management lives on the dashboard.

Dashboard Overview

Every page of the dashboard and what it does — configuration lives here, not in commands.

Moderation & Infractions

Warnings, timeouts, kicks and bans as numbered cases with full player history.

Panels

Embeds with working buttons — members open tickets, apply and verify without commands.

Embed Sender

Compose embeds from templates and post them through a webhook you import once.

Members

Your full Discord roster merged with applications and live FiveM presence.

Branding & White-Label

Custom embeds for everyone; Enterprise renames and re-skins the bot per server.

Server Wrapped

Monthly and yearly community recaps with a shareable public page.

Community Suite

Sessions with RSVPs, the perk store, the blacklist network, retention radar and the template marketplace.

Creating Application Forms

Build whitelist, police, fire, and staff application forms.

AI Scoring Explained

How Docket AI scores 0–100 and what factors it evaluates.

Plagiarism Detection

How AI detects copied answers across all past submissions.

Approving & Denying Applications

One-click decisions with auto-notification via Discord.

Ticket Categories Setup

Create categories for support, appeals, reports, and more.

AI Auto-Response

Train your AI to answer common tickets instantly.

Staff Assignment & Routing

Auto-assign tickets to departments based on category.

Ticket Transcripts

Export and archive full ticket conversations.

Uploading Documents

Add rules, SOPs, penal codes, and guides to train your AI.

Knowledge Base Management

Update, remove, and organize your AI knowledge base.

AI Personality & Tone

Customize how your AI responds to members.

Conversation History

Review what members are asking your AI assistant.

Connecting Your FiveM Server

Link your server using the Docket resource plugin.

QB-Core Setup

Full integration guide for QB-Core framework servers.

vMenu Setup

Setup guide for vMenu-based servers.

Whitelist Sync

Auto-approve players to your FiveM server on application approval.

Player Roster & Playtime

Every player auto-linked to their Discord the moment they join, with playtime tracked automatically.

Anti-Cheat

Server-side detection for explosion spam, impossible damage, teleports and speed hacks — with automatic kicks or bans.