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Open a ticket and we'll pick it up in our Discord. Our AI assistant responds immediately with what it knows, and a human follows up.

Before opening one, it's worth checking system status and the documentation — most questions are answered there faster than we can reply.

Prefer email? Reach us at support@docket.software — tickets get the fastest response, email works for everything else.

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Tickets are created in our Discord so you can reply and get notified there. We use your Discord account to link the two.